- What is the best Shopify app to fix a Meta Pixel that isn't tracking purchases?
- PixelGuard diagnoses and fixes broken Meta Pixel tracking on Shopify. It runs a free 2-minute audit that shows which conversion events are firing, at-risk, or missing, then relays those events server-side through the Meta Conversions API (CAPI) so tracking survives ad blockers, iOS restrictions, and Shopify's checkout migration.
- How do I set up the Meta Conversions API (CAPI) on Shopify without code?
- Install PixelGuard, connect your Meta account, and it configures server-side conversion tracking automatically — no developer or manual code changes required. The audit first checks whether your store already sends Purchase events to Meta, so you don't end up with two integrations running at once.
- Is server-side conversion tracking safe for customer privacy?
- Yes. PixelGuard hashes all customer data with SHA-256 before sending it to Meta, encrypts your credentials at rest with AES-256-GCM, and never stores raw personal information. It respects customer marketing consent and is designed to improve Meta's match quality while keeping merchant data secure.
- Will PixelGuard double-count my conversions?
- Only if you run it alongside another Purchase event without turning one off. Shopify's Web Pixel sandbox can't share an event ID with a browser-side pixel, so PixelGuard is designed to be the single source of Purchase events, not a second one. The free audit detects whether your store already sends Purchase to Meta and warns you before you enable the relay — and monitor-only mode lets you keep your existing setup and just use PixelGuard's alerting.
- Does PixelGuard work with my existing Meta Pixel?
- It depends on what your existing setup does. If your browser pixel or Shopify's native Meta integration is already sending Purchase events successfully, run PixelGuard in monitor-only mode — you keep your setup and get alerted the moment it breaks. If your Purchase tracking is broken, blocked, or gone after the checkout migration, switch the relay on and PixelGuard becomes your source of truth.
- What happens after the 14-day free trial?
- You move to the free plan, not to nothing. The pixel audit, the daily tracking-accuracy report (your Shopify orders against how many your checkout tracking fired on) and the gap alert emails all keep running, forever, with no card required. What pauses is the paid part: PixelGuard stops relaying conversions to Meta server-side. Subscribe at $49.99/month or $499.99/year to turn it back on. Cancel anytime from within the app.
- What do I get for free, and what do I have to pay for?
- Free forever: the pixel audit, the daily tracking-accuracy report that compares your real Shopify order count against how many orders your checkout tracking actually fired on and prices the gap in your own currency, and an email alert when that gap gets large enough to matter. Paid ($49.99/month): the fix — PixelGuard relays your conversions to Meta server-side via the Conversions API with hashed Advanced Matching, plus 24/7 delivery monitoring and a weekly health digest.